Shipping

International shipment - 29$

FREE SHIPMENT - spend over 150$

VAT and Duties may apply.

The shipment will arrive to your country by UPS or DHL within 5-8 business days.

Once your entire order has been dispatched, we will e-mail you a shipping confirmation with the tracking number.

Returns

You may return FULL PRICED items for a refund postmarked within 14 days of receipt.

SALE ITEMS AND SWIMWEAR cannot be refunded or exchanged.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it with the original tags.

To Prepare your Return Shipment, please complete the return form received with your order and ship to:

Dé Rococo

9 Ofakim, Tel Aviv, Israel

Zip Code: 6969747

The customer is responsible for paying for shipping costs for returning any item/s using a trackable shipping method. All shipping costs are non-refundable.

Refunds (if applicable)

Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Customs Policy

Payment of any duty and import tax is the responsibility of the recipient which are collected at the time of delivery. these charges are not included in the total at checkout. they are determined by the customs agency in the destination country and beyond our control.

 **If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund**

 

Any questions please email us at shop@de-rococo.com

Thank you!