Soon… we promise! We get so excited about our new styles that we sometimes share sneak peeks on social media. Send a screenshot to  shop@de-rococo.com and we’d be happy to let you know the name of that item and its planned launch date.

If your package is lost in transit we will do everything we possibly can to assist you. 
We are not responsible for packages once proof of delivery is generated. Once the carriers have received the package we cannot be responsible for delivered items that have been lost or stolen.

Once we have received, inspected and approved your return, your refund will be processed within 7 business days. You will be notified via email at the address listed on your account when this transaction has taken place. 
Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

The card in use may have expired.
You may have exceeded the authorized credit limit. Please contact your bank.
Your billing address may differ from your shipping address. Please call your credit card company to verify your information. A mismatch can cause an inconvenience in all purchases. Always check that all fields are filled in correctly.

Never! Unless otherwise specified.

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Many of our styles are intended to fit a little more oversized than you may be used to. If we recommend sizing up or sizing down, we’ll let you know on the product page. Otherwise, we encourage you to take your usual size and experiment with layering, tucking, folding sleeves and more. Email us anytime for styling or fit advice.